Frequently asked questions

Why do Sustained ratings say "Estimated"?
Is Sustained really free to use?
What does the 'Not Enough Data' indicator mean?
How can I report issues with the Sustained Choice product?
Does Sustained work with brands and retailers?
What data does Sustained collect from and about me?
Can I use the ratings to make more sustainable choices?
Why should I trust the ratings?
Why do all tomatoes (and aubergines, cucumbers, etc) ratings look much the same?
What do you use to calculate the rating for a product?
Does the environmental impact rating depend on the package size and weight of the products?
Is there a way to tell a ‘good’ product from a ‘bad’ product?

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